browse our courses

We provide a range of employee training and development courses that are engaging, interactive and informative ensuring you gain the most from our training courses.

All of our courses can be delivered through our virtual classroom, self-paced digital courses and face to face in the classroom.

0 Modules

Advanced presentation skills

In this interactive virtual advanced Presentation Skills course, you’ll uncover the secrets of being an engaging and confident presenter, learning how to interact with your audience, lift your content and ensure your key messages are successfully delivered.

0 Modules

Become A Mental Health First Aider

Mental ill-health costs UK employers up to £45 billion each year. For every £1 spent on supporting their people’s mental health, employers get £5 back on their investment in reduced presenteeism, absenteeism and staff turnover.

This online two-day course from Mental Health First Aid England qualifies you as a Mental Health First Aider.

0 Modules

Become Mental Health Aware

Mental ill-health costs UK employers up to £45 billion each year. For every £1 spent on supporting their people’s mental health, employers get £5 back on their investment in reduced presenteeism, absenteeism and staff turnover. This online course will give you a better understanding of your own and others’ mental health.

0 Modules

Being a great trainer

This course is designed to support those who are in a learning and development role to deliver great and memorable training. This online interactive session is delivered by our professional trainers and uses multi-media, theory, discussions and practical activities to give a fully rounded training day, appealing to all learning styles.

1 Module

Being a Great Virtual Trainer

Do you need a helping hand with being a great trainer when delivering virtually over video conferencing?

1 Module

Being Actively Anti-Discriminatory

This ted Express bite-sized guide will show you how to be actively anti-discriminatory in the workplace.

1 Module

Being Part of a Hybrid Team

This ted Express bite-sized course is all about how you can be an awesome hybrid team member.

11 Modules

Brave Conversations

Brave conversations, challenging 1-2-1s. We have all had them. Sometimes we just want to avoid such conversations or rush over them to get the job done. Or you might comprise too much and lack assertion.

1 Module

Brave Conversations – ted express

This ted Express course is all about helping managers have brave or difficult conversations.

1 Module

Coaching

This ted express course is designed to give you some top tips on how to prepare for and get the best out of a coaching conversation.

1 Module

Communicating with your Hybrid Team

This ted Express bite-sized guide will give you top tips on how to communicate effectively with your hybrid team.

0 Modules

Consciously Inclusive Recruiting

Are you doing enough to ensure your recruitment and induction practices are inclusive and accessible? Do you know how to promote diversity and inclusion across your organisation's processes?

This course is designed to support recruiters in all organisations to develop more diverse teams.

1 Module

Consciously Inclusive Recruitment

We all want to recruit the best team, don’t we? On this ted Express bite-sized course, we’ll look at unconscious bias and give you top tips on how to make sure you consciously think about how to be inclusive when hiring.

0 Modules

Cracking coaching skills

A practical virtual highly interactive coaching skills session. Using real-life situations, you will build your knowledge and self-awareness.

You’ll learn how to listen actively, ask the right questions, structure a coaching conversation appropriately and work with your team to set goals that help them fulfil their potential.

0 Modules

Customer Excellence

Let ted Learning inspire you to think about the customer service you provide and learn how to apply best practice techniques to develop and support long-lasting customer service relationships.

6 Modules

Difficult Customer in my Home

On this self-paced, drama led, online course you’ll explore the challenges of working from home and supporting customers. If your primary focus is interacting with customers online and on the phone, in a customer service or customer agent role – this digital course is for you. On the course, you’ll get to meet Karen, who is finding working from home just a bit challenging.

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Emotional intelligence

As they do in every area of our lives, our emotions can influence the way we act and react in the workplace.

In this full-day course, we focus on how emotion affects work performance and our working relationships and explore how to tune into our emotional intelligence to work and interact more effectively.

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Facilitation skills

This virtual online course is designed to support those who need to facilitate meetings, discussions or training sessions. We explore the skills required to ensure everyone has a voice in the room, that no one person dominates discussions. We will learn how to create and manage facilitation processes that will ensure successful outcomes and gain the commitment of all those involved.

17 Modules

Getting Stuff Done

In this online course, you can conquer that to-do list and become a productivity master, through exploring well tested time management tips and strategies and identifying the ones that work for you. On this drama led digital course our time management guru Jonathan, along with Focused Freddie and Chaos Chris, will help you explore well tested time management tips and strategies.

1 Module

Giving Feedback

This ted express course is designed to give you some top tips on how to give feedback in a way that will be well received.

1 Module

Guide to The Equality Act

This short course will introduce you to The Equality Act 2010 and the nine protected characteristics.

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How to influence

Designed for teams with a non-sales focus, we explore the art of influencing and identify techniques to drive your own personal success. This full-day virtual online course is for employees of all levels who want to improve their influencing skills to achieve better results.

0 Modules

ILM Level 2 Certificate in Team Leading

A nationally recognised, accredited Level 2 qualification from the ILM. You’ll study 3 compulsory units covering the core skills you need to lead a team: how to plan, allocate and monitor work, how to develop yourself as a leader and how to get the most from your team.

You’ll also complete up to 6 more units chosen from a wide range which cover everything from communication skills to business improvement techniques.

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ILM Level 3 Leadership & Management

The Level 3 Award, Certificate or Diploma in Leadership & Management are ideal for individuals who have management responsibilities but no formal training and want to develop their abilities.

The course can be delivered in 6-18 months depending on the level required and combines interactive theory-based workshops with practical theatre-based experiences using our experienced team of actors to bring management subjects to life.

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ILM Level 4 Leadership & Management

This accredited qualification programme from the ILM gives new and aspiring middle managers a structured pathway to support them to have a real impact in their role. A highly interactive, educational, lively and fun course using professional actors and a team of expert trainers in each of the subject matters.

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ilm Recognised – First Steps into Coaching

ted Learning has developed this ilm Recognised programme to support all levels of managers to develop their coaching skills, enabling them to lead and manage their people supportively to maximise performance and engagement. Built around 3 core workshops, coaching practice is built into the programme to support manager’s self-reflective practice and ongoing professional development.

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ilm recognised – First Steps into Management

ted Learning has developed this ilm Recognised programme to banish the ‘Accidental Manager’! We often see individuals with excellent technical abilities being promoted to positions with line management responsibility, without being equipped with the people skills needed to perform these roles successfully. This programme supports both new and existing managers.

5 Modules

ilm Recognised – First Steps into Team Leading

ted Learning has developed this ilm Recognised Programme, comprising 3 workshops that focus on supporting the essential skills new team leaders need to hit the ground running and lead their first team effectively. It’s a practical introduction to managing others and also provides a solid grounding for further management training.

0 Modules

ilm Recognised – Managing a Culture of Inclusion, Equality & Diversity

ted Learning has developed this ilm Recognised programme to support managers of all levels to positively influence an inclusive, respectful culture in their organisation. The 3-workshop programme focuses on building knowledge and self-awareness, supporting safe spaces for discussion and enquiry, and equipping managers with practical tools and approaches to promote inclusion, equality and diversity with their immediate teams and the wider business.

7 Modules

Inclusion, Equality & Diversity

This course will give you an understanding of the Equality Act - how it affects you as an employee, and the business as an employer.

Equality, diversity and inclusion in the workplace adds real commercial value as companies with a more diverse workforce report higher revenues and an improved company culture.

1 Module

Influencing Skills

To be truly effective, leaders must master the ability to influence others. This ted Express course is designed to give you some top tips on how to influence colleagues and those you might manage.

0 Modules

Inspirational leadership

In today’s world, we have constant challenges and changes we need to deal with. To be a highly effective and inspirational leader you need to be able to positively respond to them with integrity, competence and confidence.

This course will enable you to inspire, excite, engage and motivate your people and teams with confidence.

2 Modules

Interview skills

This course is designed to ensure anyone conducting an interview delivers a positive and legal candidate experience.

This highly engaging online virtual theatre-based learning workshop will support you to develop the necessary knowledge, skills and confidence to follow a structured and professional recruitment process.

6 Modules

Introduction to Menopause Awareness 

This online course is all about learning what menopause is and how awareness of menopause can be amplified in the workplace.

7 Modules

Introduction to Mental Health Problems

This online Introduction to Mental Health Problem course provides you with the skills to identify different types of mental health problems you may come across in the workplace, so you can recognise signs and symptoms and guide colleagues and support.

0 Modules

Introduction to Presenting

This full-day interactive course is for anyone who wants to feel more confident about presenting.

Covering lots of key tips and techniques, you’ll develop your verbal and non-verbal communication skills and learn how to structure an effective presentation.

0 Modules

Leading through change

If you want to learn how to continue to lead effectively during organisational change, then this is the course for you. This online course will give you some practical steps to help you lead your team through change and to identify ways to positively impact how you lead others.

0 Modules

Leading your hybrid team

This course is designed to enable managers of all levels to build, manage and lead successful agile teams who aren’t all based in the same location, perhaps work at different times, or work different days in different locations.

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Leading your hybrid team

This course is designed to enable managers of all levels to build, manage and lead successful agile teams who aren’t all based in the same location, perhaps work at different times, or work different days in different locations.

1 Module

Looking After Yourself When Remote Working

This ted Express bite-sized course will help you look after yourself when remote working, so it can be a positive experience.

0 Modules

Managing performance

This full-day theatre-based learning course enables managers of all levels to continuously manage the performance of their teams, supporting the achievement of business and individual goals.

16 Modules

Managing Yourself: Getting stuff done

In this online course, you can conquer that to-do list and become a productivity master, through exploring well tested time management tips and strategies and identifying the ones that work for you. On this drama led digital course our time management guru Jonathan, along with Focused Freddie and Chaos Chris, will help you explore well tested time management tips and strategies.

7 Modules

Menopause Awareness

This online course is all about learning what menopause is and how awareness of menopause can be amplified in the workplace.

0 Modules

Menopause Awareness For Leaders

This course focuses on giving managers the skills and techniques needed to have supportive conversations with individuals in the team about peri-menopause and menopause and the impact of this transition on their work and life.

0 Modules

Mental Health Awareness – Your Role as a Leader

Good mental health is without a doubt important for everyone and leaders play an important role in safeguarding the mental health of people in the workplace.

This course is designed for anyone in a management role, giving an insight into how to manage mental wellbeing in the workplace.

0 Modules

Mental Health Awareness Training – Online Course

Using examples of real-life scenarios we experience in the workplace, this online virtual course aims to make you feel more confident when discussing mental health issues in the future.

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Mental Health First Aid Champion

Mental ill-health costs UK employers up to £45 billion each year. For every £1 spent on supporting their people’s mental health, employers get £5 back on their investment in reduced presenteeism, absenteeism and staff turnover. This online course will qualify you as a Mental Health First Aid Champion.

1 Module

Mental Wellbeing

This ted Express bite-sized course explores the actions we can take to tackle our mental wellbeing.

9 Modules

Modern Slavery

You might think of modern slavery as being part of history, but the problem is real – today. Modern slavery is happening in our communities and businesses here in the UK, as well as the rest of the world. This online Modern Slavery course will help you understand how modern slavery can present itself, and what you should do if you have any concerns.

1 Module

Nipping Conflict in the Bud

this ted Express bite-sized course is designed to show you how you can break your own behaviour cycle and manage conflict positively with customers.

1 Module

Presentation Skills

Do you need to present for the first time? This ted express course is designed to give you some top tips on how to present with impact.

5 Modules

Presentation Skills for Beginners

This introductory course will give you the essential skills required to deliver an effective presentation. Delivering presentations in a confident and effective way will ensure your audience are engaged and leave with the right message. Covering lots of key tips and techniques, you’ll develop your verbal and non-verbal communication skills and learn how to structure an effective presentation.

0 Modules

Problem Solving & Decision Making

This online virtual course does what it says on the tin - focuses on the skills required to problem solve and effectively make decisions. This full-day course supports the development of two essential, and inter-linked management skills – problem-solving and decision making.

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Resolving conflict

Conflict can occur within any organisation and from time to time, you may have to deal with a colleague, employee, customer or client who is very upset.

If mismanaged or ignored, conflict can become bad for business. If you don’t adequately address and resolve conflict, it can negatively impact customer or employee retention, loyalty and brand awareness.

0 Modules

Sales negotiation skills

Knowing how to sell is a vital ingredient for commercial success. Effective sales and negotiation techniques combine talking to the right people whilst listening to find out what they want.

1 Module

SMART Objectives

SMART is an effective tool that provides the clarity, focus and motivation you need to set goals. This ted express course gives you some top tips on how to approach SMART goal setting.

1 Module

Supporting Your Team’s Mental Health

It’s important to look after the mental health of your team, as well as your own. This ted Express bite-sized course will share some tips and guidance on how to do just that.

1 Module

Taking Effective Notes

Do you deal with customer calls all day? Finding it tricky to take effective notes? This ted Express bite-sized course is just for you! It will give you the tools you need to take effective notes and stay focused on a call.

0 Modules

Team working skills

This is a full-day virtual online course that supports employees to recognise the value of teamwork and their own contribution to being part of a successful team. It's a fun, interactive virtual theatre-based session where our expert trainer and actors will explore the essential skills and behaviours of successful team working.

1 Module

Top Tech Tips for Virtual Trainers

Do you need some guidance on how to keep on top of those technology gremlins when delivering virtually? This ted Express bite-sized course will help you prepare for being a virtual trainer by being in control of technology, and give you tips on how to keep learners audience engaged.