Nipping Conflict in the Bud

This ted express course is all about how you can reduce conflict by managing your own behaviour.

ted Express: Nipping Conflict in the Bud

About this bitesize course

This “Nipping Conflict in the Bud” ted Express  course fosters positive interactions between you and your customers.

This bitesize course is your gateway to breaking the cycle of negative behaviour and steering conflicts towards positive resolutions. Join us to transform your conflict management skills, ensuring that every customer interaction is a stepping stone towards sustained relationships and business growth.

This course is free to all ted Learners and you may self-enrol by clicking the “Take this course” button.

What our customers are saying

Overall Rating

Excellent

4.7/5

Based on 3000 reviews

Paul G

Taking Effective Notes

Read More

Very informative

Martin A

Being Actively Anti-Discriminatory

Read More

The video hit every point and describe every point with understandable reasons.

Payal C

Mental Wellbeing

Read More

Very detailed

Cristian G

Coaching - ted Express

Read More

Good video to improve coaching.

Al M

Being Part of a Hybrid Team

Read More

Really distills the key element of hybrid working - the pros and cons plus the worries and concerns.

Jackie R

Top Tech Tips for Virtual Trainers

Read More

Top Tech Tips for Virtual Trainers -

Cassandra A

Guide to The Equality Act

Read More

Very good clear digital course with easy to watch graphics

Joe McC

Guide to The Equality Act

Read More

Brilliant, thank you

Sreekanth G

SMART Objectives

Read More

I liked the training content

Lara K

SMART Objectives

Read More

Good ! mental wellbeing is very important

What are ted Express Courses?

ted Express is your personal reference tool – learning in bite-sized chunks. These short, fun guides are a great reference tool for when you need to quickly get up to speed with something – such as having a brave conversation – before applying knowledge in the workplace.

The ted Express guides cover all sorts of topics; leadership, mental health, productivity and working as a hybrid team.

Bite-sized learning is there for you on-demand, at your point of need. They are short and highly focused on a problem or single topic. They’re also a great introduction to a topic, before delving further with a full course.

Free Access to ted Express Courses

Learning shouldn’t be a one-off event. All our Learners have free access to all our ted Express bite-size courses covering a wide range of subjects.

For free access to ted Learning Express Courses and a demo of the ted Learning Hub register now.

Popular Courses


This ted Express bite-sized course will help you look after yourself when remote working, so it can be a positive...

Learn More

Kickstart your presentation journey with our 'Presentation Skills for Beginners' course. Designed to equip you with the fundamentals of effective...

Learn More

Embark on a journey to master the art of brave conversations with our concise ted Express course. Acquire the skills...

Learn More

What our learners are saying

Overall Rating

Excellent

4.7/5

Based on 3000 reviews

Josh G
Managing Stressful Situations
Read More
Taken away lots of handy skills. Found the client reenactment particularly helpful.
Tom Q
Brave Conversations
Read More
Great course
Payal C
Mental Wellbeing
Read More
Very detailed
Amy G
Difficult Customer in my home
Read More
Found it really interesting and interactive
Catherine
Brave Conversations
Read More
Very interactive ! Fun !
Vicky A
Brave Conversations
Read More
I found the training very informative
Cassandra A
Guide to The Equality Act
Read More
Very good clear digital course with easy to watch graphics
Joseph
Introduction to Mental Health
Read More
Really interesting and thought provoking
Kate E
Brave Conversations
Read More
Very insightful training
Lara K
SMART Objectives
Read More
Good ! mental wellbeing is very important
Not Enrolled

Course Includes

  • 1 Module
  • Course Certificate