Let ted Learning inspire you to think about the customer service you provide and learn how to apply best practice techniques to develop and support long-lasting customer service relationships.
On this self-paced, drama led, online course you’ll explore the challenges of working from home and supporting customers. If your primary focus is interacting with customers online and on the phone, in a customer service or customer agent role – this digital course is for you. On the course, you’ll get to meet Karen, who is finding working from home just a bit challenging.
This ted express course is all about how you can reduce conflict by managing your own behaviour.
Boost your efficiency and productivity in customer service roles with our ted Express bite-size eLearning course, "Taking Effective Notes".Â
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