Dive into the essentials of 'Problem Solving & Decision Making' with our straightforward course. Focused on equipping you with the critical skills needed to tackle challenges head-on and make informed decisions, this program is designed for anyone looking to enhance their analytical and decision-making prowess. Through practical strategies and real-world applications, learn to navigate complex scenarios with confidence and precision. Perfect for professionals across all levels seeking to drive positive outcomes in their work and personal life

Navigate conflict with confidence through our 'Resolving Conflict' course. Designed to deepen your understanding of conflict origins and equip you with the skills to manage both yourself and others in contentious situations, this program is a guide to transforming conflict into constructive dialogue. Learn strategies to approach conflicts proactively, fostering an environment where challenges are addressed with empathy and resolution. Perfect for anyone seeking to enhance their conflict resolution capabilities.

SMART is an effective tool that provides the clarity, focus and motivation you need to set goals. This Ted Express course gives you some top tips on how to approach SMART goal setting.

Boost your efficiency and productivity in customer service roles with our ted Express bite-size eLearning course, "Taking Effective Notes".