Create an Account or Sign in Email Confirm Email Password First Name Last Name Job Title Nickname This is how you want to be known on the ted Hub Company Phone (Work) By creating an account you are agreeing to the Terms of Service and Privacy Policy. Terms of Service Provide on request × Privacy Policy Privacy Notice This privacy notice provides you with details of how we collect and process your personal data through your use of our site(s) squariclegroup.com tedlearninggroup.com emerging-u.com tedlearning.co.uk tededucation.co.uk ted-digital.com including any information you may provide through our site when you purchase a product or service or sign up to our newsletter. Our websites and services are primarily intended for business users and adult learners. We do not knowingly collect personal data from children unless this is necessary for a specific service and appropriate safeguards are in place. If you believe a child has provided us with personal data, please contact us at hello@squariclegroup.com Squaricle Group is the controller of your personal data for the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018. You can contact us at: hello@squariclegroup.com. (In this document Squaricle Group is referred to as “we”, “us” or “our”) Our Data Protection Lead is Roxy Hooton. If you have any privacy questions, please contact hello@squariclegroup.com If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you. It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at hello@squariclegroup.com What data do we collect about you? Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process certain types of personal data about you as follows: Identity Data may include your first name, last name, title, Contact Data may include your billing address, delivery address, email address and telephone numbers. Technical Data may include internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site. Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback, and survey responses. Where we measure the impact of training, this may include pre-course and post-course confidence ratings and your name where it is temporarily required to match those responses. Usage Data may include information about how you use our website, products, and Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication How do we collect your personal data? We collect data about you through a variety of different methods including: Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you: order our products or attend our training or events create an account on our learning subscribe to our service or give us We may receive your personal data from third parties, including: your employer or the organisation booking training on your behalf; learning platform providers; event or booking partners; analytics providers; and publicly available sources such as company websites or professional networking platforms where relevant to a business enquiry. Where we receive your data from a third party, this may include your name, work email address, job title, organisation, booking details, attendance information, and learning platform account details. Where we need your personal data to provide training, create an account, process payment, or respond to an enquiry, failure to provide that information may mean we are unable to supply the relevant service or complete your booking. How do we use your personal data? We will only use your personal data when legally permitted. The most common uses of your personal data are: Where we need to perform the contract between Where it is necessary for our legitimate Where we need to comply with a legal or regulatory Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you. You have the right to withdraw consent to marketing at any time by emailing us at hello@squariclegroup.com or clicking unsubscribe when you receive our marketing content. Purposes for using your data Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant. Where we rely on legitimate interests, we carry out and keep under review appropriate legitimate interests assessments. Where recognised legitimate interests apply, we will rely on them only for the statutory recognised purposes Purpose/Activity Type of data Lawful basis for processing To register you as a user: To create and manage your account with us, including registering you on our website, learning platform or other online services, verifying your identity, enabling you to log in securely, and giving you access to the products, services or training you have requested. (a) Identity (b) Contact Performance of a contract with you. Where your employer or another organisation books training on your behalf, processing may also be necessary for our legitimate interests in administering and delivering training and related services requested by that organisation. To register you as an attendee on face to face or Virtual training sessions To administer bookings and deliver training, events and related services, including managing attendance, joining instructions, learner access, course materials, communications relating to delivery, and post-course follow- up. (a) Identity (b) Contact (a) Performance of a contract with you. (b) Where your employer or another organisation books training on your behalf, necessary for our legitimate interests in delivering the training and related services requested by that organisation. (c) Necessary to comply with a legal obligation, where applicable To manage our relationship with you which will include: (a) communicating with you about your enquiries, bookings, purchases, training, account or services; (b) notifying you about changes to our terms, services, website functionality or this privacy notice; (c) sending service messages such as booking confirmations, joining instructions, invoices, account notices and support updates; and (d) asking you to provide feedback, complete surveys, or leave a review of our services. (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests in administering our business, keeping our records up to date, improving our services, and understanding customer satisfaction and usage. To measure the effectiveness of our training, including matching pre-course and post-course learner confidence ratings in order to assess changes in confidence, produce learner-group evaluation results and improve our learning services. Learners’ names are used only for the matching and checking process and are removed from the evaluation data once this has been completed. Individual named confidence ratings and individual learner response data are not provided to an employer as part of our standard reporting. (a) Identity (b) profile) Necessary for our legitimate interests in evaluating the effectiveness of the training we provide, demonstrating learning impact and improving the design and delivery of our services. We limit identifiable processing to what is necessary for matching and checking and provide clients with aggregated learner-group results. To administer, monitor, secure and protect our business, websites, systems and learning platforms, including troubleshooting, testing, system maintenance, support, backup, hosting, fraud prevention, security monitoring, and the management of business continuity, corporate transactions and internal administration. (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests in running our business, providing administration and IT services, maintaining network and information security, preventing fraud and misuse, and managing corporate reorganisation, sale, merger or restructuring. (b) Necessary to comply with a legal obligation To provide relevant website content, tailor content and promotional messages to your interests, show you advertising relating to our services, and measure the reach and effectiveness of our advertising and campaigns. (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical (a) Consent, where this activity involves the use of non-essential cookies, similar technologies, or electronic marketing that requires consent under PECR. (b) Where consent is not required, necessary for our legitimate interests in promoting our business, understanding the effectiveness of our marketing, and ensuring that our communications and website content are relevant to our audiences To analyse how people use our websites, platforms, products and services so that we can improve website performance, user experience, course delivery, service design, customer relationships, and the relevance of our communications and content. (a) Technical (b) Usage (a) Consent, where analytics involve non-essential cookies or similar technologies placed on a user’s device. (b) Where analytics are carried out using data that does not require cookie consent, necessary for our legitimate interests in monitoring and improving our websites, services, customer experience, and business performance. To recommend training courses, events, products, services or other resources that may be relevant to you or your organisation, based on your previous enquiries, bookings, purchases, interactions, stated preferences, or use of our websites and services. (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (a) Consent, where we send marketing by electronic mail and consent is required. (b) Where consent is not required, necessary for our legitimate interests in developing and promoting our services, growing our business, and sending relevant business communications to existing or prospective customers in a proportionate way. We may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data and the nature of our relationship with you. Where we rely on legitimate interests, these interests include administering and improving our business and services, maintaining website and platform security, preventing fraud, understanding how our services are used, managing customer relationships, and promoting relevant training and related services in a proportionate way. Where consent is required by law, including for certain cookies and certain marketing communications, we will ask for your consent before processing your personal data for that purpose Marketing Communications You will receive marketing communications from us if you have: requested information from us or purchased goods or services from us; or if you provided us with your details, and in each case, you have not opted out of receiving that We may send marketing communications by email where permitted by law. For individual subscribers, we will do so where we have your consent or where the soft opt-in applies. For corporate subscribers, we may send business-to-business marketing where permitted by PECR, and you can opt out at any time. You can unsubscribe at any time by clicking the unsubscribe link in our emails We may retain limited suppression data to ensure we respect opt-out requests. Change of purpose We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email us at hello@squariclegroup.com If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing. We may process your personal data without your knowledge or consent where this is required or permitted by law. Disclosures of your personal data We may share your personal data with the following categories of recipient where necessary: IT hosting, website, CRM and learning platform providers; payment processors and finance systems providers; trainers, facilitators, assessors and associate consultants delivering services on our behalf; email marketing and communications providers; analytics and search engine providers; professional advisers such as lawyers, accountants, auditors and insurers; regulators, HMRC and other public authorities; and prospective buyers or investors in the event of a sale, restructure or reorganisation We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions. International Transfers Some of our suppliers may store or access personal data outside the UK. Where we transfer personal data outside the UK, we will ensure that an appropriate safeguard is in place, such as UK adequacy regulations or the UK International Data Transfer Agreement or other approved transfer mechanism. If you would like more information about international transfers and the safeguards we use, please contact hello@squariclegroup.com Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Data Retention We keep personal data only for as long as necessary for the purposes for which it was collected. In general: enquiry data: up to 5 years from last contact; client and supplier contract records: 6 years after the end of the relationship; learner account and training records: 2 years after the end of the relationship marketing suppression records: as long as needed to maintain opt-out preferences; finance and tax records: 6 years where required by We may keep information longer where necessary to establish, exercise or defend legal claims Your legal rights Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to: Request access to your personal Request correction of your personal Request erasure of your personal Object to processing of your personal Request restriction of processing your personal Request transfer of your personal Right to withdraw You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ If you wish to exercise any of the rights set out above, please email us. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated. Third Party Links This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. Cookies We use cookies and similar technologies on our websites. Some cookies are strictly necessary for the site to function. We will ask for your consent before using non-essential cookies, including analytics and advertising cookies. You can manage your cookie preferences at any time through our cookie settings tool. For more information, please see our Cookie Notice. Ver 1.3 1 September 20226 ×
